Return Policy

At XENORITHA, we are dedicated to ensuring a satisfactory shopping experience. If you are not entirely satisfied with your purchase, we are here to assist you with our comprehensive return policy.

Eligibility for Returns

• Items must be returned within 30 days of purchase.
• The product should be unused and in the same condition that you received it.
• The item must be in the original packaging, including any accessories, manuals, and documentation.
• Proof of purchase is required for all returns.

Non-Returnable Items

Certain types of goods are exempt from being returned:

• Gift cards
• Downloadable software products
• Some health and personal care items

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: XENORITHA Returns, 123 Commerce St, Business City, ST 12345.

Shipping

To return your product, you should mail your product to: XENORITHA Returns, 123 Commerce St, Business City, ST 12345. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

For any questions related to our return policy, please feel free to contact our customer service team at [email protected] or call us at (555) 123-4567.